Third Party Processors

This page contains details of our service providers that handle personal data, including both:

processors that store and process data with respect to which we act as a controller; and
sub-processors that store and process data with respect to which we act as a processor.

It also includes details of a small number of service providers that act as independent controllers with respect to the personal data that we share with them.

If you would like more information about any of our service providers and how they comply with data protection law, please contact us at compliance@mimohq.com.

Last updated: May 2026

Third Party Processors for Mimo Associate and Core Services

These are the third party processors we engage when processing personal data on behalf of our customers in connection with the Mimo Associate service and core platform.

Vendor	Purpose	Data Location
Google Cloud Platform	Core application infrastructure, API hosting, database, and storage	UK (London)
Vercel	Web application hosting and delivery	EU
Okta	User authentication and identity management	EU
Twilio	SMS and voice communications	US / EU
Mailgun	Transactional email delivery	EU
Intercom	Customer support and in-app messaging	US / EU
OpenAI	AI model inference and processing	US
Anthropic	AI model inference and processing	US
Google (Gemini / Vertex AI)	AI model inference and processing	EU
Mistral AI	AI model inference and processing	EU
Braintrust	AI evaluation and infrastructure	US
Mem0	AI memory and context management	US
DataDog	Application monitoring, logging, and security analysis	EU

Independent Controllers for Mimo Payments

The following providers involved in Mimo Payments act as independent data controllers in their own right. They determine their own purposes and means of processing, and are not sub-processors of Mimo. Each provider processes personal data in accordance with their own privacy policy, which customers should review directly. Mimo is not responsible for and has no oversight of their data processing practices.

Vendor	Responsibilities	Data Location	Privacy Policy
Airwallex	Payments infrastructure and financial services	UK / EU	Read More
GoCardless	Direct debit and recurring payment collection	UK	Read More
Plaid	Bank account connectivity and open banking	US	Read More

Independent Controllers for Mimo Flex

The following providers involved in Mimo Flex act as independent data controllers in their own right. They determine their own purposes and means of processing, and are not sub-processors of Mimo. Each provider processes personal data in accordance with their own privacy policy, which customers should review directly.

Vendor	Responsibilities	Data Location	Privacy Policy
Froda Bank	Lending and financial services	EU	Read More
GoCardless	Direct debit and recurring payment collection	UK	Read More

Third Party Processors for Mimo Flex

These are the third party processors if you apply for and/or are a user of Mimo Flex

Vendor	Responsibilities	Data Location
Taktile	Automated risk decisioning and AML	EU
ComplyAdvantage	AML screening (via Taktile reseller agreement)	UK / EU
Condukt	KYB data (via Taktile reseller agreement)	UK / EU
GBG	Identity verification (via Taktile reseller agreement)	UK / EU
Heron	Financial data for credit underwriting	US
CreditSafe	Credit data and compliance checks	UK / EU

Our Own Operations — Processors

These providers process personal data for which we act as controller (e.g. for our own business operations, marketing, and internal tools).

Vendor	Purpose	Data Location
Hubspot	CRM and marketing automation	US
Slack	Internal team communication	US
Retool	Internal back-office tools	US
Google Workspace	Productivity and collaboration	EU
Linear	Customer support and issue tracking	US
Fivetran	Data pipeline and integration	US
Census	Reverse ETL and data syncing	US

Questions?

If you have any questions about our sub-processors or data processing practices, please contact us at compliance@mimohq.com